Customer Service


We believe and trust in our gear.  We believe you will too.
If you have an issue with any piece of gear you purchase from Webbed Foot, Contact us and we’ll make it right.
That’s our guarantee for the life of every piece of gear we make.
As always, if something does not fit, we will pay for
shipping until you are outfitted in the correct size.


If you want to make a return or an exchange, please send us an email with your order number at
Let us know what you need to return or exchange.
If you need to exchange due to a size issue let us know and we will provide you with a prepaid return shipping label and ship out your new size for free.


Returns & Exchanges must be made within 30 days of purchase date, must be in new and in unused condition, with original hangtags and poly bags.​ Shipping is non-refundable

Once we have received and inspected the returned or exchanged item within 30 days, we will send you an email notifying you that we have received the item. If approved, we will refund the full amount less return shipping costs - flat rate ($15) and restock fee if applicable ($20) to your credit card or original method of payment within 5 days, or ship out your new size.


PLEASE NOTEwe do not offer refunds for items purchased through our pro staff program, during sale periods, third parties, or for products bought through our OUTLET.  Items purchased on sale, during promotional periods or at a discounted rate cannot be returned for a refund. However they can be exchanged for another size or given store credit. If you need help with sizing, please contact us so we can assist with your selection. Valid proof of purchase is required for authorization of all returns and exchanges.

If you have any questions or concerns, please email us at   



WEBBED FOOT takes pride in our products and will stand behind their quality. We will replace any piece that's performance in the field has been compromised by a manufacturer's defect for the practical lifespan of the garment. If your WEBBED FOOT product is defective, please contact us via email at

  • Pilling, abrasion, pin holes or other cosmetic wear and tear which does not affect the performance of the product is not covered by the WEBBED FOOT Warranty.
  • Rips, punctures, and burns caused by normal field use do not fall under this policy.
  • Products that shrink or are damaged when laundered outside of the specifications listed in WEBBED FOOT’s Care Guide and Washing Instructions are not covered under the WEBBED FOOT Warranty.


WEBBED FOOT's warranty policy is non-transferable and is only applicable to the original purchaser of the product(s) in question. Items purchased second hand or through a third party do not qualify for warranty exchange. Valid proof of purchase is required. 

Warranty authorization is left to the discretion of WEBBED FOOT. 

Size Chart

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